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 = [yalsa-bk] Teen or other technology volunteers =

A few months ago we started using 3 different teen volunteers as our "Computer Lab Volunteers". The teens are all pretty tech-savvy and requested that we include some sort of computer volunteer program as an additional library volunteer opportunity. The teens volunteer for different amounts of time, anywhere from 1 hour up until 8 hours (this particular teen is home schooled). The have their own desk and chair, with a computer lab volunteer sign, right next to where our computers are setup. They are instructed on what types of questions they can answer and which ones should be passed on to the reference librarian. Most of the questions they are asked include how to print, how to attach a document to an e-mail, how to get to a particular website, ect.

Although the program initially got off to a slow start, it seems that the teen volunteers are starting to get asked more questions and the patrons understand that the teens can assist them. We are hoping our program continues to build and grow since it not only benefits the library itself, but the teens get to volunteer doing something they enjoy, technology. If you have any other questions or need more information about our program, feel free to e-mail me off the listserv.

Jessica Skaggs, MLS Teen Services Librarian North Suburban Library District 815-633-4247 ext. 24